We previously gave a 5-star review because James Nicholson and his installation team worked professionally and handled any issues smoothly. My husband enjoys the lift like an amusement park ride, and it fits perfectly in our small townhouse, making our lives much easier. Friends and family have even commented, “It looks sleek and futuristic.”However, our experience after installation has been disappointing. Our lift was installed on 13th February but stopped working on 26th February. Although a technician came to check on 27th February, the actual repair didn’t happen until 20th March. We were unable to use the lift for 23 days, which was extremely inconvenient. The company gave various excuses, including a delivery mistake with the replacement parts and the technician being on holiday.The technician himself was wonderful—friendly and efficient—but the company’s service and response time need serious improvement. We hope to never face this kind of issue again. Based on this experience, we are giving 3 stars this time.
Liam and Harley installed our lift in one day as cyclone Alfred was bearing down on us. They were efficient and on time. Excellent job and many thanks to Liam and Harley.
From order to installation, every aspect of the process was handled with a high level care and professionalism. The lift itself is compact, taking up very little space, and operates quietly. Highly recommended. Thank you to James Nicholson and team.
Great communication along with quality trades made our comfort lift install a stress free experience. Michael the builder and his sons were fantastic and never left until they had cleaned up each day and the lift installers Daniel and Connor explained everything clearly . We would recommend comfort lifts ,
The service electrician has rotated the power outlet so that now the cord tracts properly. Service electrician very thorough and knowledgeable. Now I am a happy camper and a satisfied customer.
Great work by Daniel and Conor.on time and very efficient. Clean up perfectly before they left. Can highly recommend both them and the company Compact Lifts.A real pleasure doing business with this company
We are very happy with the lift from compact home lift Victoria, from first contact with David Hamilton at job site, the men do a building work (sorry I'm for got his name) .Jye B and Daniel P to installed the lift , Administration Radhika every one is fantastic and professional. Thank you all. From : Quang Tran Clayton.
Compact Lifts have been nothing short of amazing!!Caring and supportive throughout.From Andrew G - who very patiently held our hand through the initial query process. Answering all our questions - nothing was a problem.And then onto James N, who once we were on board, walked us through every step of the scheduling & installation. Accommodating us when scheduling and paperwork changes needed to be made.Thankyou gentlemen & thankyou Compact Lifts - you are appreciated.
I can’t say enough good things about this company and their employees. We had an urgent requirement for the lift to be installed. From sales (David), to administration (Radhika) to installation, everyone was fantastic. Matt did the building preparations and he was professional, polite and efficient. Jye, Daniel P, Conor and Daniel R did the installation and they were also professional, polite, happy and communicated so well. It’s rare to have such a positive experience with every single employee in an organisation. It has been a pleasure having this team work with us in our home and of course our lift is awesome. Thank you to everyone at Compact Home Lifts (Melbourne)!
Michael P came out to service our lift, he came on time and serviced our lift as scheduled. He told us that our lift was in perfect shape , made any adjustments and he answered any questions I had regarding a couple of minor issues I’ve experienced since installation.The lift is one year old and this is our first serviceMost importantly, he was a very nice, courteous young man who knows how to engage with your customersSo far the whole experience with Compact Lifts has been very good and we plan on using the 7 year warranty program.
We have a Compact Home Lift installed. I was having problems going up and down stairs and decided to get a Lift to help me.I contacted Compact Lift and they sent Mark to give a quote. I found Mark to be knowledgeable and informative with the Compact Home Lift. We decided to go ahead and get a Compact Lift . We found Mark was easy to contact when we had a query.The builders took 2 days to do their work.The Compact Lift people also took 2 days to install the lift.It was all so easy to get the lift working and I am enjoying it every day. Thanks to Mark and Kelly.
Jye and Daniel P did a great job hardly knew they were there. The lift works just as I expected so looking forward to many more years in my home as a result.
Excellent service from Mitch. Polite, efficient and on time. The only improvement l could suggest is that there might be more notice given. I only heard that the update was required or planned, an hour or so before Mitch arrived. If l was still working it would have been difficult.
Amazing product and service. My parents live in a 2 storey house. My mum had a sudden decline in her mobility where she just couldn’t climb up the stairs anymore. This compact lift was such a great solution for them, and the team where great in making it possible.
The Installation of our compact Lift was completed today. We were very impressed with the professionalism of NLCL QLD and Liam and Harleigh.No more battles with our stairs!Rosine & Peter EvansBribie Island
Polly and I could not be happier with our liftLiam and his trusty helper were a total pleasure to have in my home. Liam is a true professional!So gratefulHelen Allison
We are very happy with the lift from Compact Home Lifts. From first contact to finished product we found all staff very helpful and we thank James Nicholson for guiding us through the process. John B
Very happy deal with the lift installers Daniel ,Jye and Conor ,they are all excellent installers ,good workmanship and friendly guys highly recommend them come to doing your projects,very reliable service
Lift installed by Daniel & Jye who did an amazing job; both went to a lot of trouble to make sure the lift was functioning properly. They worked very well together & were polite & considerate to us.
I’m very pleased and satisfied with my new compact liftThis is going to allow me to stay in my loved home, plus bonus that has been a much cheaper alternative to moving homeI recommend compact home lifts as an very helpful and efficient companyAn extra shout out to Daniel and Conor in the installationThey were helpful, clean and very efficient , pleasant young men indeed
We had an excellent experience with compact home lifts! Especially wanted to thank James as he worked hard to give us a seamless experience from initial consult and quote to installation and use. The entire team was fantastic, they were efficient, professional and provided high quality work. I would definitely recommend to anyone wanting the best. We are loving our new lift !!
We had a Compact Home Lift installed and these team members were all excellent in their roles. Andrew G was well spoken and explained everything clearly ,professionally and accommodated our needs. James N organised the installation process in a timely and professional manner.Dean and Martin worked on the building of the lift parts carefully and with technical skill , and expertise. Thank-you so much I would Highly recommend this company. I have our Lux Nursing home environment with an Elegance plus lift!
WE COULDNT BE HAPPIER with our new lift just installed. It started with David of sales who patiently n carefully explained the whole concept to us. Darren the builder was a real gentleman who did a superb job assisted by Michael who cleverly repositioned our security sensor n did all the electrical work carefully. Darren n Connor then came over to do a really professional job with the installation, thank you boys. Great job.Thumbs up to Radhika in the office for rescheduling the works so that they were all completed by the time I get out of hospital.Compact Lifts- you deserve all the stars.
We had our lift installed today by Liam and Harleigh and they were fantastic and did a fabulous job and went through how it works thoroughly and I have such confidence in using our new and exciting lift 😀great job guys 👍
Apart from the lift being a little slow, it serves well for domestic purposes. It looks good in the room and it is compact. Daniel and Conner and Darren did an excellent job on the installation. Thank you for
We have recently installed Compact lift and it has proved to be an excellent addition to our home. The quality and workmanship by the builder and the lift installers was very professional. We also wish to thank all Compact lift staff for their assistance and communication during the installation, with particular reference to James Nicholson who coordinated the work schedule in a most competent manner.
Ian Came to see our house and met with my son, my wife and myself. We inspected some possible installation positions we had identified.Ian then showed us detailed drawings and installation data which we discussed in great detail. At this stage we are considering the final position. We were all impressed with Ians knowledge and would recommend him to anyone wanting to install a lift.
Jye and Daniel P recently attended our home to install a lift. It is now operational. The whole experience was positive and we were especially impressed with Jye and Daniel - both very efficient and personable individuals who were so pleasant to deal with. They were skilled at their job and excellent problem solvers. The builder who prepared the site (Mark Wheeler) was also excellent in every way. Overall we are very happy with our choice.Tony Bourke & Julie Edmonds
The serviceman was fabulous. Very efficient, knowledgeable and easy to get on with. However, I cannot say the same for the system in place for booking appointments for the servicing of the Lift . It’s basically inefficient. Too many emails, sent too early and requested acknowledgement s never read it appears.
I recently had a Compact Lift installed at my home. The installation was efficient and brief, with minimal disruption to the household. James Nicholson gave a clear and comprehensive introduction to the lift’s safety features. I cannot recommend James and his team more highly
The compact lift has just been serviced by Liam who turned up on the time agreed, and serviced the lift. I was impressed with his manner and how he conducted himself.The lift is now in tiptop condition in fact I have not encountered any problems except for the remote being touchy.I hope the maker of the lift could fix the pressures pads ASAPJohn
Guys where on timeOrganized a working spot for Daniel and Conor they set about their job with a pleasant attitude when completed ran me through the operation and tips on the lifts working and run in time for cables ect good to see well presented workers and attitudes , as a commercial builder I use a variety of trades and would recommend these fellows
We needed a solution to help my 84 yr old mother-in-law to stay in her own home. Compact Lifts provided the answer in the form of a Compact Elegance home lift. From the time we visited the showroom to after it was installed (which was faster than expected - a great bonus), we encountered only exceptional service, knowledge and professionalism. A special mention to Nick Shields and Jeremy in sales and James Nicholson who coordinated the project. They made the whole process seamless and stress-free. I highly recommend this company because of the wonderful product and people who work there.
Delighted with this very slick piece of engineering. My intention is never to need it… but according to my date of birth, I just may, in the foreseeable future. A couple of minor teething problems were dealt with promptly and cheerfully. Pleased to recommend COMPACTLIFTS as a high quality solution in almost any home.
Great job installing the lift for my grandparents, very professional and is working perfectly. Daniel has been brilliant and my family were very impressed with his work and personality on the job.
I'm the type of bloke that needs thing explained in a simple and easy way because everything goes over my head and the fact that Trent was able to do this easily for me made it clear that he cared about making sure I understood everything and respected the customer, big props to Trent.
I had been recommend to give Compact Home Lifts a call and got to speak with the lovely Nandarra who was able to answer all my questions and gave me the best help in finding the perfect solution; she has been outstanding every step of the process and went above and beyond for me.
Had to get a compact lift installed in my house due to a injury and being three stories and had Bakhos show up perfectly on time (infact he was early) and do the installation efficiently which has made me going up and down the house so much easier. Thank you!!!
Me and my partner recently installed a compact home lift, and we were thrilled with the results. Its design fits perfectly in our home, and it’s quiet, efficient, and ideal for us. The installation and the team was professional. Thanks to Trent, and his professional approach, we were able to get desired result. I highly recommend this company. I hope to use their service again.
Their compact house lifts are absolutely fantastic! My colleague recommended me about their service and I must say I'm impressed. They’ve completely transformed our home, making it so much more accessible without taking up much space. The lift runs smoothly and quietly, and the design is sleek and modern. Nandara was incredibly helpful throughout the entire process—patient, professional, and always ready to answer our questions. We couldn’t be happier with the result! Thank you, Nandara, for making our lives so much easier and our home even better.
Very, very, very happy with my lift. It has been installed for 2 years now, and I have had no problems with it at all. I have it serviced yearly, and pay my pre paid phone plan yearly.Mitch the person who services my lift is just lovely, knows his job, he is very friendly, and does it all with a very big smile. I can highly recommend getting a Compact Lift. I would not be able to stay in my house without it.
We recently had a job completed by Compact Home Lifts. We are very happy with the service provided especially Conor who was very professional in all our dealings. Highly recommend to anyone!
Conor did an excellent job installing our lift—professional, efficient, and highly knowledgeable. He ensured everything was installed safely and smoothly, explaining the process clearly. Great workmanship and attention to detail. Highly recommend!
Liam and Harley were great and worked efficiently to complete our annual service and they took the time to update me on the various operating and safety features of our lift. Definitely recommend Compact Home Lifts to anyone looking for a new or replacement personal lift.
Dave was exceptionally good at describing and detailing what is involved with the lift and building and payments and planning. No hidden items to pay for later. Excellent explanation of the warranty and serviceing. Very very good .in Nov...And then in FebruaryLiam and Harleigh were the installers..wow.what excellent representativesghf your company. Very personable and professional . Thank you Liam and Harleigh.
Trent was incredibly helpful in guiding us through the best finish options to make our lift look stunning. His keen eye for detail and great recommendations truly elevated the final result. We’re extremely happy with how everything turned out :)
Trent provided exceptional onsite assistance ensuring clear communication between our builder and other trades.. his expertise helped streamline the process making everything run smoothly.. we truly appreciate his professionalism and attention to detail..
Nandara was amazing.. taking the time to explain everything in detail and answering all my questions with patience and clarity... their knowledge and willingness to help made the entire experience smooth and stress free..
Trent brings an incredible level of positivity and enthusiasm making every interaction feel personal and enjoyable... his energy and dedication truly enhance the experience leaving a lasting impression.
Nandara assured me throughout the process by answering all the questions I had about the process. They were patient and clear in explaining what had to be done.
After a three month wait our Compact Home Lift was installed today by Liam and Harleigh. They arrived punctually as arranged and have done a wonderful job working so hard all day. They were polite and respectful in their interaction with us. Liam took time at the end of his busy day to handover the lift and show us exactly how to use it . We appreciate the way they restored the furniture to its original place without being asked and give them five stars for a professional and efficient job. ***** Margaret and Eric Elliott at Caloundra
Again I found the service provided by Compact Home Lifts excellent. The serviceman James Horman in my opinion was a very competent and efficient young man. I consider myself qualified to make this assessment, as I operated a industrial Electrical business for 40 years. Well done James
We’ve been investigating lifts for our home for a while now. Yesterday Mark from Compact Home Lifts came to give us a quote. He was punctual, friendly and very easy to talk to. He took a really professional but personal approach to considering our options and gave great advice with clear explanations regarding pros and cons. He followed up promptly with a written quote, a contact to see a similar installed lift and has been readily available and responsive to all our further questions. Great service all round.
I am very pleased with my recently installed Compact lift. The planning and coordination of the installation was efficiently managed by James and the installation was smooth and competently carried out. My only concern was that disappointing handover by the installer- it was rushed with little opportunity for questions.I would certainly recommend Compact LiftsAt least four and a half stars.I recently had my first scheduled service, which was particularly thorough and much more detailed than expected. Five stars for the service and Chase the technician
Absolutely recommend these guys! We dealt with Nandara. Her clear and concise communication made the entire process smooth and straightforward. She kept everything well organised and easy to understand, which made a huge difference. I couldn’t have asked for a better experience as we weren’t expecting too much but were absolutely blown away!!!!!! Thnx!!!!
Trent’s positivity and enthusiasm truly stood out, making the entire experience feel personal and enjoyable. He consistently brought great energy, which made the whole process seamless and stress-free. I really appreciated his approach and attention to detail in helping us with our lift! Highly recommend!
Thank you to Chayse for being friendly, approachable, and taking the time to explain the issue with the home lift and the repair process thoroughly. I had the repair done for an elderly relative of mine, and she certainly appreciated the level of service provided. Made the process mostly stress-free for the both of us.
I was really appreciative of the fact that Chase was willing to share his impressive knowledge about elevators systems. He was able to quickly point out the issue with ours and fixed it promptly
Nandara was extremely proactive in finding the best solutions for our needs, she went the extra mile to ensure me and my wife were happy with our lift!!!! Thanks Nandara!!! :)
We dealt with Chase and he really went above and beyond to ensure we were happy with the repair and took the time to explain how to properly maintain the elevator so we don’t encounter future issues. Cheers Chase!!
Bakhos was an absolute gem! He not only fixed the issue but also conducted a thorough inspection to make sure everything was in perfect condition, which I’m sure it was after his thorough inspection! Thanks again Bakhos!
Bakhos went above and beyond to ensure my comfort and satisfaction. He paid close attention to every detail, ensuring that all aspects of the elevator were functioning properly before leaving. I absolutely love my new lift and would 100% recommend this company to others, it was such an easy process and my husband couldn’t be any happier as he no longer has to carry me up the stairs!
Spoke to Nandara V as I was looking into getting a lift. She was very attentive with high level of professionalism throughout the entire process. I was made to feel like I was valued as a customer and not just a number/prospect for her. 10/10 would contact and use these guys if I move and need another lift.
We recently worked with Compact Home Lifts and had a fantastic experience. Special thanks to Chayse - I was able to rely on his expertise and professionalism. He went above and beyond expectations, his installation process was a breeze. Highly recommended to all, thanks again!
Chayse was an amazing dude. Can always rely on his expertise and professionalism when it came to picking the right lift for us.100% our go to service provider for all our needs now
These guys are fantastic. From start to finish Chayse and his team were professional, knowledgeable and incredibly helpful. Chayse went above and beyond to ensure we were satisfied with the repair. They covered all bases and made sure we understood how to maintain the elevator moving forward. The entire process was seamless and I would highly recommend Chayse to anyone looking to get any lift work done.
Great experience with Compact Home Lifts. We had Bakhos come round and help us with our lift installation. He was highly professional, arrived on time and fully outlined to us the process. The job was done with expertise and precision. Would definitely get these guys to help out again
The incredible team of Daniel & Conor installed the lift with precision and were very professional. My elderly mum couldn’t be happier with this new convenience in her home :)
The 5 stars are for the on site guys. Darren who did the cut out and prep work and then Jye and Daniel P who did the actual install. Great workmanship by all.Front office and sales team could learn a lot from these guys .
Faultless experience from start to finish! Special mention to Craig who went out of his way to make sure the lift was installed in record timing, in time for our elderly relatives visiting. Very accomodating of our requests, highly recommend!
We had a very professional young gentleman attend our home to quote. Ian Coutts was attentive, understanding and friendly. He suggested various solutions that he believed would suit ourllifestyle. The follow up was timely but not pushy! We highly recommend this company.
appreciate the company's professionalism and workmanship during the installation. also Huge thanks to Nandara for walking me through every step and providing peace of mind
Flawless experience during the installation, couldn't be any happier with the result and the service provided.Trent was great and was always available if I had any questions and to walk me through the process.
Compact Home Lifts experience was amazing, I highly recommend for anyone getting into this type of thing. The service and the price was unbelievably matched and by far the best. Especially with maintenance after installation, Bakhos had resetted and fixed the lift after a power outage at my house, excellent service!
Perfect service, in particular the person serving me and my family. Trent, provided a very tailored and customised proposal, that fitted my familys need within an instant. Furthermore, with the prices and service, buying from these blokes are top tier 👌
I love what compact lifts Brisbane has done for us. Shout out to Bakhos, who did an exceptional job commissioning and handing over our new lift. He was professional, approachable, and took the time to explain everything clearly. The entire process was smooth, and his attention to detail ensured the lift was perfect to our needs. We felt confident and well supported thanks to his thorough approach. Would recommend anyone in the market for a home lift to contact these guys. 10/10
I had a fantastic experience with Compact Home Lifts. Trent was incredibly helpful and provided a tailored proposal that perfectly suited my needs. He was professional, thorough, and ensured all my questions were answered. Everything was delivered in a timely manner, which made the entire process stress-free. Trent’s attention to detail and friendly approach really stood out. I highly recommend Compact Home Lifts to anyone looking for a reliable and professional service.
I recently had the pleasure of dealing with Compact Home Lifts, and I can’t speak highly enough of their service. Craig was fantastic—professional, knowledgeable, and friendly.
My parents-in-law had their new lift installed this week and it went very smoothly. Harleigh was very friendly and efficient. They are very pleased with their new lift.Thank you so much.
Compact Home Lifts provided an outstanding experience from the very beginning to the very end. Trent was helpful and came onsite to ensure everything ran smoothly and clarified the requirements to our builder. His communication and attention to detail made the whole process go smoothly. The final results are amazing and I would recommend them without any hesitation!
I rarely leave reviews, but I am thoroughly impressed by the exceptional quality of service and product we received from Compact Home Lifts. Every step of the process exceeded my expectations, from the outstanding customer service to the attention to detail in the finishes. A special thanks to Mrs. Viera for her expertise in helping us choose the perfect design and finishes to make our lift look stunning. I highly recommend Compact Home Lifts to anyone seeking a seamless and professional experience!
Chase did an excellent job resetting my lift after a power outage. They arrived promptly and handled the situation with professionalism and efficiency. Chase clearly explained the steps they were taking, which gave me confidence in their expertise. The lift was up and running in no time, and everything has been working perfectly since. I’m very impressed with their service and highly recommend them for any lift-related issues.
Bakhos provided exceptional service upgrading my lift phone to 4G. The process was quick and hassle-free, with clear communication every step of the way. Their professionalism and technical expertise ensured a seamless upgrade, and I was impressed by their attention to detail. The new 4G setup works perfectly, improving connectivity and reliability. I highly recommend Bakhos for anyone needing lift phone upgrades or similar services!
We had been looking for a lift and decided to go with Compact, I'm glad we did! Chayse assisted us from commission to after sales service and our new lift was installed without hassle! Thanks to the team at Compact
The home lift installation was completed smoothly, and it works perfectly. I’m grateful to Nandara for always being available to answer any questions I had. Their support made the process much easier and more reassuring. Amazing dedication!
Thank you Chayse, for taking the time to explain and demonstrate all the features of our newly installed home lift. Your thorough walkthrough made us feel confident and comfortable using it. We truly appreciate your patience and expertise in answering all our questions. Your professionalism has made this experience even more enjoyable, and we're excited to use our new lift!
Nandara from Compact Home Lifts was fantastic in helping me choose the best finishes for my lift, and it looks incredible. The whole process was smooth, and their attention to detail really stood out. Great experience overall!
I recently had a Compact Home Lift installed in my home, and I couldn’t be happier with the experience. The team was incredibly professional from start to finish, guiding me through the design options and ensuring the lift fit perfectly into my space. The installation was surprisingly quick and caused minimal disruption, which I really appreciated. The lift itself is smooth, quiet, and has been a game-changer for my daily routine, especially for family members with mobility challenges. While it was a significant investment, the quality and convenience it provides make it absolutely worth it. I highly recommend Compact Home Lifts to anyone considering a home lift solution.I would like to also like to give a special mention to Bakhos for helping me upgrade my lift-phone to 4g, they were an absolute lifesaver
Liam just serviced my lift. He was amazing friendly and helpful. Thank you. And having the lift installed has been a huge benefit for my older visitors and guests. ❤️. I recommend this company highly.
We had our Elegance Plus Lift installed on 19/12/24 and had excellent service from Compact Home Lifts staff members - Kelly Smith ( Operations & Service Co-ord. Qld. ) , Ian Coutts ( Sales Dept. ) and David Lockton ( Technician who installed lift. ) All of these parties are a credit to themselves and to Compact Home Lifts. We are so grateful for their efforts and appreciate the opportunity to thank them and their company.
Mrs. Vieira from Contact Home Lifts was incredibly helpful during the installation process. She assisted on-site by clarifying all requirements with our builder and other trades, ensuring that everything ran smoothly. Her attention to detail and ability to communicate effectively made the process much easier for everyone involved. We truly appreciated her dedication to making sure all aspects of the installation were handled professionally and efficiently. Thanks to Mrs. Vieira, the project stayed on track and was completed without any issues.
Friendly Staff , Knowledgeable and efficient service a big thank you to Mrs Vieira for assisting us and showing us the nicest to finishes to make our lift look amazing
Great ,friendly , knowledgeable and helpful staff, awesome customer service and a big thank you to Chase for doing an amazing job during our annual service to our lift , always fast efficient and professional work.
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