Newsletter - Compact Home Lifts

Google Rating

5.0

Based on 221 reviews

Compact Home Lifts - Domestic & Residential Lifts for your Home

5.0

review us on See all reviews

Mizan Rahman

1713760374

Installed a compact home lift by this Company, just called as door doesn't open when the lift goes upto the 1st floor, no matter what you do, it opens at the Ground Floor, no problem. Phone was picked by LEONIE, a very rude lady, doesn't have any phone manner and doesn't know how to serve clients. Her attitude was, Lift Shop installed the lift and doesn't have any resposibility if it doesn't work. I explained everything, but attitude was helping minded at all. She mentioned that, she is new in this Company and doesn't care what happened earlier. Therefore, customers should think twicw about using this Company for their compact lift installation. Very unhelpful attitude.

books

1713497917

Mitch of Compact Lifts came to service our lift today. He was very friendly and did a great job. Thanks again Mitch!

Sylvia Sass

1713272164

G h

Barbara dennis

1712827216

Emma from Compact Lifts has been outstanding in her efforts to help us scheduling in the lift for our new home. Her knowledge of the product was truly amazing which gave us the confidence and assurance that this was the lift for us and we look forward to it being installed in June.

Aurora McQualter

1712627359

Emma was very professional and yet so friendly as she explained to us about compact liftsShe understood our needs and treated us like familyShe was tops in her profession

Sandra Yelen

1711508659

Compact home lifts service was on time and very thorough, thanks guys

Beryl Watling

1711499361

Mitch was prompt and he dealt with some niggly issues. All is working well and we are very happy with the lift and the service from Compact Home Lifts.

Robert Renshaw

1711148518

Just had the first lift service by James, another great visit, very professional and thorough. Not surprising as from the start, the build, install and follow up has been great!

Rex Koch

1711062502

William Stevens

1710989862

Very professional young man who was fast and efficient

Phil Godden

1710825701

I have always been very happy with the service from compact lifts and todays routine service call continued that happy experience

simon ramet

1710321920

The technicians came on time. They were very knowledgeable,polite and clean. I was very happy with their service 😊

John Annear

1710227125

Emma was well presented, courteous and professional in our initial meeting with her. She had an exceptional knowledge of the lifts features and its operation. All our questions about the installation process were answered to our complete satisfaction and we look forward to liaising with her in the lead up to its installation.

Tony Cunning

1709158130

Had a lift installed Nov 23. Very happy with the Builder (Gerard) and lift installer (Joel). Would recommend Compact Lifts. Very seamless operation from start to finish.Follow up to install done 29 Feb 24. Joel was great to deal with and addressed the issues I had

Des Mueller

1708983191

David was extremely knowledgable and helpful. Any doubts I had about the wisdom of having a home lift installed proved to be unwarranted after we discussed how it works and where it was best located in my home. The service he provided was excellent.

Ann Rigopoulos

1708770319

We reached out to Compact Lifts to provide us with a quotation for a new lift. We were delighted to meet their consultant Emma who came to our home to inspect suitability of the proposed installation and to provide a quotation etc. It was so refreshing to deal with a respectful sales consultant who knows her product so well. Emma was very clear, thoroughly explanatory and patiently listened to and answered all our questions. Emma presents and promotes Compact Lifts in a very professional manner, no doubt she is a very valued member of your company. Her skills and expertise are a perfect learning example to younger and less experienced sales representatives.

Anthony Psarakis

1708659497

Emma helped me out massively, great young lady.Emma thankyou for looking after me I’ll give you 6 stars out of 5 you’re a top scout- Roy

Pamela Smith

1708648562

Love the lift. All people associated with purchase, installation and service were great. If I have a complaint it is the phone. Too hard to get in and out of the cavity, not user friendly and too expensive to have on a prepaid plan when it is never used. Find it much easier for all users to take their everyday mobile when lift is being used.

Sandy Feldman

1708636405

FIVE STARS FOR DAVID HAMILTONNot so good for Compact LiftsDavidson’s a great job guiding us through the process, and he was the one I went to when the head office couldn’t help me.And he did even though his job was finishedAs an ex salesman myself, I have nothing but respect for his honesty and professionalism

Joanne Waldron

1708248516

Great customer service! Met with David and he was extremely helpful in finding the best position to place our lift and walked us through each step comprehensively. He listened carefully and addressed any concerns or questions we had patiently and respectfully. Great guy, great product and great company!

Susan McMahon

1708061800

David Hamilton came to our home to see if a lift was possible. He was informative, friendly, helpful, knowledgeable, and we felt we could trust him to give us the correct information. We were very happy with his visit and ordered our lift. The follow up from Compact Lifts so far has been very good. We have been given a suitable date for installation.

Samantha Webb

1708045109

Emma listened to what we were concerned about and provided solutions to ease our stress. She was very kind and very professional. We give her 10/10

michael preston

1707956124

Amazing company to deal with. Lift is very impressive and we were very surprised with the high level of safety functions. The company is a real pleasure to deal with from the initial sales response, office, installation and support provided.

Peter may

1707705393

Mitch serviced our lift.Done very efficiently happy to have him back any time when servicing is required

Graeme B

1707258081

Great experience. Staff are very friendly and work was done carefully and efficiently. Would highly recommend them .

Claire Chammas

1707001394

Very good service Bakhos is an excellent technician very polite ,friendly,helpful & knowledgeable .he answered & explained every question,took his time to service the lift .We are very very happy with the quality of the service & the company.

Deb Newburn

1706762051

We would just like to thank you and all involved with the recent installation of our lift.Our first impressions of Compact Lifts was of professionalism and quality when we met Andrew. He represented your company very well and was a pleasure to deal with.With all building renovations it can be expected that there would be delays and unexpected things to cause stress for everyone and we certainly were tested at the beginning. It was very much appreciated that we were kept informed and given transparency with the scheduling changes and demands as they occurred.The first stage installer to complete the building works was Jamie and we can not speak more highly of him or his work. Jamie was friendly and open to answering any questions that we had. He has an eye for detail and is meticulous with the precision that is required with this type of installation. The pride in his work shows with the end results. Jamie is an asset to your firm.Second stage lift installation team were two friendly men. Dean was the main person we spoke with. Both were dedicated to getting the job done right and never stopped checking carefully at all the stages of installation. Dean was very happy to answer questions and made sure we had full understanding of the lift and it's functions before leaving. Good customer service is so rare these days, these men will provide it for Compact Lifts.You all work together as a team. It was good to meet you all.Thank you for our new lift and making our life so much more easier as we get older. It certainly makes us feel a lot more happier knowing that we have the option to stay in our second storey home.

Sharon

1706667876

jim haworth

1706648618

Joel came to service our liftHe is a pleasant well mannered young man and a pleasure to have him in our home.He completed the service and then explained what was done in a professional mannerWe thank him for his service

Terri Burville

1706403170

The man we had Mitch was a really nice polite and helpful and did his job well I would be more than happy for him to return and surface to the elivator again

Robyn Soulsby

1705876215

Mitch did a great job servicing our lift. He cleaned up after finishing service and he was very polite.

TED HUNTLEY

1705463048

The servicing engineer was polite, efficient and pleased to answer any questions. From speaking to Kellie to report battery problem to fixing the battery they could not have been more helpful. If you need a lift this is the company.

Vanessa MacArthur

1705373599

The CHL Service person arrived on time, thoroughly checked our lift, found the issue, and made the necessary adjustment/repair in a timely manner. He was courteous & efficient and let us know exactly what he had done to get it going again. He also mentioned the Vodaphone in the lift required a SIM card which I wasn't aware of. Thankyou. Vanessa.

Mary Cuskelly

1705288236

We had our annual service today with Mitch. He was on time, pleasant, knowledgeable and before he left he took the time to take us back over some safety features of the lift which I really appreciated. Thanks Mitch you demonstrate integrity and honesty in the way you carry out your work.

Michael Milligan

1705279630

All good……..professional, efficient, very thorough and overall very pleasant to deal with.

Chris Rhind

1705213902

Couldn't have been happier with our compact home lift. Starting with the rep who came to measure, to the girl in the office and then the installers.We recently had our first service, by Bakhos. He was professional, efficient and friendly.So, all up, a very good experience.

Russell Cornish

1705189857

Efficient and knowlagble

Alexandra Rowell

1704865205

I had my home lift service today and I was very happy with Bakhos the Technician assigned to service the lift. He was very professional, respectful and friendly!He was able to explain and answer all the questions and concerns I had.Thank you Bakhos for your excellent service to the lift!

Shanthini Bose

1704859030

Carmen Weston

1704669815

Very, very, very happy with my lift. It has been installed for 2 years now, and I have had no problems with it at all. I have it serviced yearly, and pay my pre paid phone plan yearly.Mitch the person who services my lift is just lovely, knows his job, he is very friendly, and does it all with a very big smile. I can highly recommend getting a Compact Lift. I would not be able to stay in my hour without it.

Mary Carlino

1704320975

The service guy was great on time and very helpful

Graham Box

1704150949

Great service and products, tech always on time and professional.

Spikey One

1703128503

First inspection and great job by Joel again. Thanks

Peter Vanzuyden

1703109923

Beryl Watling

1702499833

Quick response to a lift failure. I’m dependent on the lift so I really appreciate the fast service. The problem was minor and not a serious fault.

Susan Keen

1701996939

Great service, polite and well organised technician. Only problem was with timing, he was much earlier than the office had scheduled (5 hours earlier). We were home but might not have been. Loving my Compact lift. I would have had to spend another seven weeks in hospital without it!

Margaret Francis

1701993807

Happy with lift tech Joel and very happy with lift

Rae Emery

1701893076

Dean & Martin were quick, clean & efficient with the installation

Jillian Cowan

1701666972

Friendly service person. Arrived on time and phoned before arriving. Have had no issues with the lift.

Harold Harker

1701482692

The Lift representative had a fantastic personality and we would love to have him check the lift every time it is needed. Great person to have here and a super bonus to the company. Harold Harker

Donna MG

1701398130

Joel came to service the lift this morning. He was polite, proficient and friendly. He explained everything concisely and even discovered something that had been perhaps forgotten at installation. ( an emergency key of sorts). Compact Home Lifts can be highly recommended and also a mention to Kelly in reception for being so accomodating and helpful.

tony schembri

1701309540

Sue Condon

1701303345

Arrived at 9.25 and completed task by 11.05. Thorough check up and did slight modification. He also talked me through what he did. Lovely, very competent young man. Hopefully we’ll see him again next year. Thank you . Sue Condon

Tracy

1701298494

We have always been very happy with Compact Lifts but I think this time was the best. Chance was so efficient and very knowledgeable with a very happy disposition. Thank for sending him and for the great service. Regs Tracy

Alister Roberts

1701244624

Again I found the service provided by Compact Home Lifts excellent. The serviceman James Horman in my opinion was a very competent and efficient young man. I consider myself qualified to make this assessment, as I operated a industrial Electrical business for 40 years. Well done James

dougie g

1700518729

Mitch was great and gave sensible advice regarding the lift. He also provided components that were missing/ not supplied with the lift when l purchased the home. Lift runs much smoother now and the incorrectly fitted door has been adjusted.

Jenny Gwyn

1700446181

We were very happy with the service we received from Compact Home Lifts.

Julie O'dea

1700434814

Very through service and everything was explained clearly to us by Caleb. The lift was left very clean. Good job. Julie

greg denning

1700180530

Great service and Joel is very knowledgeable and willing to help in any way he can.

D man

1700092278

Great company Mitch the service guy was on time professional neat and clean excellent job..

Rusty Carter

1699942626

We just had our lift serviced by Mitch . Job well done

Houpage Don Leelawardana

1699423092

Greatly appreciate Mitch's professionalism and efficiency. Hopefully we will get him for next service too.Thanks Mitch

Neville Waller

1699330236

We had a service for our lift today by Joel, who did an excellent job. He was thorough in his work and explained the service well. I can recommend him. Thanks.

judy kingshott

1699243885

James was polite and helpful with any questions very satisfied

Duncan Brookes

1699089503

We are delighted with our Compact Home Lift. It is well designed and very easy to use. Shawn did a marvellous job installing the lift in a tight location. He was diligent in ensuring that the installation went well and that we properly understood how to operate the lift, and its safety features.

Darrell Harman

1698967777

We chose the Compact Crystal (see through) version and it looks fantastic.Being just retired and my wife having enough of climbing stairs for 30 years, it looked like we needed to move into a single level house.With Agents fees, Stamp Duty, moving costs and the stress involved, the option of installing a lift was a 'No Brainer'.Site inspection and quotation was quick and easy.Installation was in two stages, floor mods and then the Lift install.The trades and Technicians operated like skilled surgeons at work.The site was left spotless, operation instruction and handover was easy. The lift has been faultless for over 3 years now, operating reliably and smoothly.Installing this lift has been the best investment to allow our continued retirement in the house, area and neighbours we prefer.6 years now since installed and the lift has been totally reliable and trouble free.The annual service just completed again by a polite and courteous Technician explaining the service checks involved and safety features.This lift has been the best investment we ever made.

Ian Lording

1698627727

Mitch let me know when he was on the way and arrived right on time. He explained clearly what the problem was and reassured me about safety issues. Most impressed. Thanks

Katie Hogan

1698312721

James was absolutely wonderful today servicing my lift. He was so fast and very thorough. Thank you Compact Home Lifts, a job well done 👍

Henry Parkinson

1698276083

Excellent service from this company from start to finish .Tradesmen were very experienced, being in the building industry for 40 years i know good Tradesmen when I deal with them and they cleaned up after work everyday.i highly recommend Compact Lifts

Sharon McLaren

1698193033

Mitch is so professional, courteous and always informative. Mitch is very good at explaining everything he does. I am glad I have a Compact Lift with Mitch looking after everything. Thanks Mitch

Joanne Dunoon

1698030556

Mitch - Thankyou so much 10/10 again for exceptional customer service. Reliable - Polite - No question is too much trouble. I have great confidence in your skills to keep my lift in top condition - look forward to seeing you next year 😀

Maree Wallace

1698017695

First time getting our lift serviced, we were no sure what to expect. Mitch was fantastic: on time, friendly, explained service, what had been done. Super impressed that he ran through features of lift and how to operate correctly, which was great, as we were not the original owners. Recommended!

Robyn Grima

1697935373

The whole process was very good.Service Man Mitch was on time, polite & very professional.

Paula Clark

1697870137

Very pleased with service of our lift by capable and efficient mechanic Mitch.

Kim Russell

1697777750

Backhoes was efficient & effective with his lift service. He rang to tell us when arriving which was very helpful. He was friendly & explained & reviewed safety procedures with us.

Paul Spon-Smith

1697756215

BachosVery good service - the best.Paul Spon-Smith

Groves Michael

1697275673

The technician that came to service our home lift arrived on time, he was very courteous and helpful in explaining things that we were'nt quite sure about. He was very thorough and obviously knew his work. He put a safety cover over the emergency button in the lift in order that we don't hit the button accidently, which had not been shown to us when the lift was installed. He also informed us that the phone in the lift, for emergency purposes, was due to be recharged.

Richard McKay

1697174597

Mitch did a good job and was personable

Janet Anderson

1697164658

Mitch from Compact Home Lifts was very profressional and efficient. Mitch explained the servicing process and was I was very happy with the service provided. I would highly recommend Compact Home Lifts, and thank you to Mitch for the excellent service provided.

Paula McKenzie-Mun'in

1697075149

Excellent service. Clear explanations, very patient with instructions.

Carmel

1696910576

From the first day we looked at the lifts, until, today, when Matt fitted the shaft, we’ve had amazing results. A huge thank you to Eddie, Samantha and Peter, as well. An extremely smooth experience for us, and we won’t hesitate to let friends and others know about the total professionalism your team exudes

Stuart Brown

1696810754

Our Technician Bakhos was excellent, all aspects of our Compact Home Lift, were serviced and adjusted and a very helpful Gentleman, very pleasant and was very professional in his work.

Elizabeth Schubert

1696581801

Mitch did a very thorough inspection and service. He explained what he was doing and the difference it would make. He is polite and a clean worker.

Godfrey Williamson

1696313168

Punctual, pleasant and friendly service.

greg jones

1696211050

Excellent and friendly serviceman Mitch

Graham Smiley

1695900600

Excellent service and a great service person Mitch that has a lot of knowledge.Very pleased with the job. Graham Smiley.

Mark Ivory

1695869234

Just had our first service by ShawnFixed all small problems we had and was extremely courteous and thoroughVery happy with lift

Howard Bradshaw

1695364390

Mitch was very professional and helpful.Thanks.

Beryl Watling

1695150678

All staff were efficient & courteous. Sales, scheduling, cut out, electrician and installers were great. On-site everyone was on time, readily answered questions & cleaned up. I love the lift & can recommend Melbourne Compact Lifts.

Michael Durante

1695100918

Had Shawn come out to service my lift, on time, infact early, had my lift serviced within the hour, no fuss, no mess, and very polite and efficient man as well...5 stars...

David C

1695094484

Arrived promptly and very polite. Work completed professionally. High recommended.

John Hayward

1694743239

Joel was on time, friendly and responsive

Neville Cowland

1694646697

Esther Wilson

1694562219

Excellent service

philip salanguit

1694155446

Shawn did an excellent job in completing the maintenance of our Compact Lift.Shawn informed me earlier that he is arriving early. He is pleasant and a good communicator. He walked me through the maintenance job he’s done.

Jan Cowling

1694145898

We also had Joel here today for a lift service. He was excellent and thorough, and the lift hasn’t looked that clean since installation. Thanks Team

Cathy Frew

1694046137

Anoush Barrie

1694045554

Product is more than adequate for a home lift. It looks great and is easy to use. Best thing about this company is the two guys James and Tyrone who due to some scratches on some of the panels, had to return to change the panels over. Nothing major but they did their job very patiently, without complaints, as they didn't have much space to work in, and with great care to our other furniture etc and very professionally. Best workers I have seen in a long time. Their knowledge of the product was thorough too. Charlotte who is correlating the jobs is also excellent.7/9/2023 Just had them come for our yearly check and Shawn was fantastic as usual. On time and does a great job. Louise was great to correlating everything. Thank you.

Joe M

1693910612

Very happy with Shawn’s service on our lift today, he was considerate towards my elderly parents and professional in the work he did.

Lee White

1693872423

We have had our lift since 2017, installed to provide access from ground floor to master bedroom and to future proof as we age. Shawn from Compact Home Lifts came to conduct a regular service and was fabulous. On time, bright, cheerful, informative and efficient. Couldn’t be happier with the service we received. Would highly recommend.

Sinead O Donovan

1693818670

Pene Shay

1693282342

Got a lift put in for my mum - the whole process from start to finish was easy - costs were up front and nothing hidden - the builder was extraordinary and so good - the techs that came and fitted the lift were polite and excellent to deal with. Nothing was too hard and they were always helpful. The finished product was as expected and works well, its unobtrusive in the room due to the see through design and l am glad l chose this company.

THERESE MCKENNEY

1691636760

Mitch was professional, courteousCalled earlier as to ETA was promptCompleted within timeframe. Explained new modifications re Phone. Pleased with interactions and service.Well dine

Grace Cross

1691568205

Excellent prompt service. Very thorough, clean and tidy service. Thank you!

colleen cendlewski

1691564700

Service man Mitch, very friendly and polite. Had a small issue with our home lift but nothing was too much trouble for him to try and correct. Lovely young man and a credit to the company he works for. One happy client 😁😁

Carmel Lock

1691452516

Joel did an excellent job servicing our lift this morning, explained everything in detail and left the lift clean and sparkling. Thanks Joel!

Kate Callaghan

1691197123

Excellent, professional service

June Henwood

1691112045

Was a big decision to get a lift installed but from day one of dealing with Compact Lifts we have never regretted it. All staff including the installers were professional, efficient and friendly. Thank you Compact Lifts.Well time for annual service of our lift. This was done by Mitch who carried out the service and have to comment that it was very interesting to watch what was required and his manner of explaining what needed to be done. Thank you Mitch see you next service.

Sheila Merygold

1690687357

We have recently purchased a home with a Compact Home lift and are delighted with it and also delighted with our service call and lift technician Mitch. What a lovely young man, he was so professional and certainly knows his job, he explained how to use the lift and took time to make sure that we understood everything before he left. We highly recommend this company and Mitch.

Julie Carmody

1690441500

Congratulations to the Team at First Level Compact Lifts & Dean Constructions . Ours was an install in an existing home & required some significant modifications to our home which involved timely coordination of a lot of trades . With all the reports of delays waiting for trades we were a little apprehensive about just how long it would to take to complete the job .You may have no fear each trade arrived on cue & carpenter, plaster, electrician, painter & Lift Install Team arrived & completed their work seamlessly. Thank You to all concerned

Netra Maharaj

1690433567

Professional from start to finish. Both on site people and office staff were amazing. Thank you.

jenny Jayco Starcraft March 2019

1690173798

Mitch did a great job today servicing our lift and leaving it clean and sparkling like new.A lovely young fellow and very professional

Sarita Sanehi

1689896676

Bakhos we areVery happy with Bakhos service hope to sSee him again very efficient and understanding

Helga Monaghan

1689831536

We are very happy with our lift and especially its performance. We have now had 2 annual services performed by Mitch and I would gladly recommend this product and company

Susan Richmond

1689659677

Now that I have owned a Compact lift for a few weeks, I realise that my apprehension that it might interrupt the flow and especially appearance of a room on each floor has totally disappeared.It works beautifully. Its footprint is so small. The two rails are a minimum interruption to a room. Its elegant. Without a downstairs bedroom the lift will give me longevity in this house as I age. I’m so pleased I made the decision to buy.Both the builders who created the void through which the lift would travel, and a week or so later the installers, were courteous, friendly and clearly highly competent.With both visits there was minimum interruption to the house and not a shred of waste material.Dealing with every aspect of the installation from inspection, to sales, to build, to administrative staff has been amazingly positive and rewarding.

Joanne Black

1689550891

Helpful friendly company to deal with. Mitch service technician was kind, informative and punctual. Great home lift.

michael peters

1689221547

Compact Lifts gave us the flexibility to stay in our home as we age. Thanks Compact Lifts. Chase is always pleasant and and gives us a run-down on what he has done, giving us a good understanding for why we need to have the lift serviced. Extremely happy.

Lester David Cusack

1689115146

Great work with the first 6 month service! No problems experienced before the service and none found during.

Mary Stewart

1689044590

Excellent service from Mitch. Polite, efficient and on time. The only improvement l could suggest is that there might be more notice given. I only heard that the update was required or planned, an hour or so before Mitch arrived. If l was still working it would have been difficult.

Denise McKay

1688690554

Joel serviced my lift today best service we have had since we purchased the lift. Very pleasant good to deal with

Elaine Vincent

1688429262

Excellent service, great product.Customer service is second to none, from the initial contact, through installation and ongoing maintenance.Highly recommended.

Jennifer James

1688213903

Reece and Jack were so professional and helpful.Mark was fantastic and did a great job too .Geoff the sales rep was so supportive in assisting us and answering all queries and patient and understandingGreat team of professionals.The lift is wonderful.The only thing I could fault is the cord hanging down. But is being redesigned in newer models .Thanks for a wonderful great quality product.

Greg Bremner

1688020354

On time fixed problem polite good service

Trevor Heath

1688000389

All good. Joel was efficient, pleasant and in all ways excellent.Still waiting for invoice though.Quote of $450 for 1.5 hours seems excessive!

Kevin Twomey

1687818319

Very happy with my lift. Works well and very safe. My first service yesterday was excellent with the staff vey helpful and professional.

Francesca Lawrence

1686881807

Bakhos from Compact Lifts was a pleasure to have in our home. He was very courteous, thorough, informative, and helped solve an ongoing issue we had with our lift. Thank you Bakhos 😊

Chris Welsh

1685065182

Polite, efficient and timely. Great company to deal with.Service technician was great.

M Silver

1654751836

We installed this lift April 2021 and it has proven to be a boom, since then both my wife and I have suffered illnesses that if we did not have this we would have had to sell our property and move to a single level dwelling.With regards to the installation each workman was neat, tidy and clean, we did not have to clean up after them, we could not have asked for better service and we highly recommend this company.

Caleb Terpstra

1629352461

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