Joel came to service the lift this morning. He was polite, proficient and friendly. He explained everything concisely and even discovered something that had been perhaps forgotten at installation. ( an emergency key of sorts). Compact Home Lifts can be highly recommended and also a mention to Kelly in reception for being so accomodating and helpful.
Had a lift installed Nov 23. Very happy with the Builder (Gerard) and lift installer (Joel). Would recommend Compact Lifts. Very seamless operation from start to finish
Arrived at 9.25 and completed task by 11.05. Thorough check up and did slight modification. He also talked me through what he did. Lovely, very competent young man. Hopefully we’ll see him again next year. Thank you . Sue Condon
We have always been very happy with Compact Lifts but I think this time was the best. Chance was so efficient and very knowledgeable with a very happy disposition. Thank for sending him and for the great service. Regs Tracy
Again I found the service provided by Compact Home Lifts excellent. The serviceman James Horman in my opinion was a very competent and efficient young man. I consider myself qualified to make this assessment, as I operated a industrial Electrical business for 40 years. Well done James
Mitch was great and gave sensible advice regarding the lift. He also provided components that were missing/ not supplied with the lift when l purchased the home. Lift runs much smoother now and the incorrectly fitted door has been adjusted.
We had a service for our lift today by Joel, who did an excellent job. He was thorough in his work and explained the service well. I can recommend him. Thanks.
We are delighted with our Compact Home Lift. It is well designed and very easy to use. Shawn did a marvellous job installing the lift in a tight location. He was diligent in ensuring that the installation went well and that we properly understood how to operate the lift, and its safety features.
We chose the Compact Crystal (see through) version and it looks fantastic.Being just retired and my wife having enough of climbing stairs for 30 years, it looked like we needed to move into a single level house.With Agents fees, Stamp Duty, moving costs and the stress involved, the option of installing a lift was a 'No Brainer'.Site inspection and quotation was quick and easy.Installation was in two stages, floor mods and then the Lift install.The trades and Technicians operated like skilled surgeons at work.The site was left spotless, operation instruction and handover was easy. The lift has been faultless for over 3 years now, operating reliably and smoothly.Installing this lift has been the best investment to allow our continued retirement in the house, area and neighbours we prefer.6 years now since installed and the lift has been totally reliable and trouble free.The annual service just completed again by a polite and courteous Technician explaining the service checks involved and safety features.This lift has been the best investment we ever made.
Mitch let me know when he was on the way and arrived right on time. He explained clearly what the problem was and reassured me about safety issues. Most impressed. Thanks
Excellent service from this company from start to finish .Tradesmen were very experienced, being in the building industry for 40 years i know good Tradesmen when I deal with them and they cleaned up after work everyday.i highly recommend Compact Lifts
Mitch is so professional, courteous and always informative. Mitch is very good at explaining everything he does. I am glad I have a Compact Lift with Mitch looking after everything. Thanks Mitch
Mitch - Thankyou so much 10/10 again for exceptional customer service. Reliable - Polite - No question is too much trouble. I have great confidence in your skills to keep my lift in top condition - look forward to seeing you next year 😀
First time getting our lift serviced, we were no sure what to expect. Mitch was fantastic: on time, friendly, explained service, what had been done. Super impressed that he ran through features of lift and how to operate correctly, which was great, as we were not the original owners. Recommended!
Backhoes was efficient & effective with his lift service. He rang to tell us when arriving which was very helpful. He was friendly & explained & reviewed safety procedures with us.
The technician that came to service our home lift arrived on time, he was very courteous and helpful in explaining things that we were'nt quite sure about. He was very thorough and obviously knew his work. He put a safety cover over the emergency button in the lift in order that we don't hit the button accidently, which had not been shown to us when the lift was installed. He also informed us that the phone in the lift, for emergency purposes, was due to be recharged.
Mitch from Compact Home Lifts was very profressional and efficient. Mitch explained the servicing process and was I was very happy with the service provided. I would highly recommend Compact Home Lifts, and thank you to Mitch for the excellent service provided.
From the first day we looked at the lifts, until, today, when Matt fitted the shaft, we’ve had amazing results. A huge thank you to Eddie, Samantha and Peter, as well. An extremely smooth experience for us, and we won’t hesitate to let friends and others know about the total professionalism your team exudes
Our Technician Bakhos was excellent, all aspects of our Compact Home Lift, were serviced and adjusted and a very helpful Gentleman, very pleasant and was very professional in his work.
All staff were efficient & courteous. Sales, scheduling, cut out, electrician and installers were great. On-site everyone was on time, readily answered questions & cleaned up. I love the lift & can recommend Melbourne Compact Lifts.
Had Shawn come out to service my lift, on time, infact early, had my lift serviced within the hour, no fuss, no mess, and very polite and efficient man as well...5 stars...
Shawn did an excellent job in completing the maintenance of our Compact Lift.Shawn informed me earlier that he is arriving early. He is pleasant and a good communicator. He walked me through the maintenance job he’s done.
Product is more than adequate for a home lift. It looks great and is easy to use. Best thing about this company is the two guys James and Tyrone who due to some scratches on some of the panels, had to return to change the panels over. Nothing major but they did their job very patiently, without complaints, as they didn't have much space to work in, and with great care to our other furniture etc and very professionally. Best workers I have seen in a long time. Their knowledge of the product was thorough too. Charlotte who is correlating the jobs is also excellent.7/9/2023 Just had them come for our yearly check and Shawn was fantastic as usual. On time and does a great job. Louise was great to correlating everything. Thank you.
We have had our lift since 2017, installed to provide access from ground floor to master bedroom and to future proof as we age. Shawn from Compact Home Lifts came to conduct a regular service and was fabulous. On time, bright, cheerful, informative and efficient. Couldn’t be happier with the service we received. Would highly recommend.
Was a big decision to get a lift installed but from day one of dealing with Compact Lifts we have never regretted it. All staff including the installers were professional, efficient and friendly. Thank you Compact Lifts.Well time for annual service of our lift. This was done by Mitch who carried out the service and have to comment that it was very interesting to watch what was required and his manner of explaining what needed to be done. Thank you Mitch see you next service.
We have recently purchased a home with a Compact Home lift and are delighted with it and also delighted with our service call and lift technician Mitch. What a lovely young man, he was so professional and certainly knows his job, he explained how to use the lift and took time to make sure that we understood everything before he left. We highly recommend this company and Mitch.
Congratulations to the Team at First Level Compact Lifts & Dean Constructions . Ours was an install in an existing home & required some significant modifications to our home which involved timely coordination of a lot of trades . With all the reports of delays waiting for trades we were a little apprehensive about just how long it would to take to complete the job .You may have no fear each trade arrived on cue & carpenter, plaster, electrician, painter & Lift Install Team arrived & completed their work seamlessly. Thank You to all concerned
Compact Lifts gave us the flexibility to stay in our home as we age. Thanks Compact Lifts. Chase is always pleasant and and gives us a run-down on what he has done, giving us a good understanding for why we need to have the lift serviced. Extremely happy.
Excellent service, great product.Customer service is second to none, from the initial contact, through installation and ongoing maintenance.Highly recommended.
Bakhos from Compact Lifts was a pleasure to have in our home. He was very courteous, thorough, informative, and helped solve an ongoing issue we had with our lift. Thank you Bakhos 😊
We installed this lift April 2021 and it has proven to be a boom, since then both my wife and I have suffered illnesses that if we did not have this we would have had to sell our property and move to a single level dwelling.With regards to the installation each workman was neat, tidy and clean, we did not have to clean up after them, we could not have asked for better service and we highly recommend this company.
